The short answers. Anything else: support@npivot.com — we answer fast.
Official public sources: CMS NPPES, Medicare enrollment, Part D prescribing, procedure utilization files, HCRIS cost reports, HRSA shortage data, and state licensing boards — cleaned, deduplicated, and cross-linked. When a profile says a provider bills a procedure, it's because the claims data says so.
We refresh as CMS publishes — some files monthly, some quarterly, some annually. Profiles and reports carry their source vintages; if a number matters to a decision, the date is right there with it.
Blank beats guessed. If a facility hasn't filed a cost report or a data point isn't in the public record, we show nothing rather than an estimate. Small rural clinics without websites, health centers without hospital quality scores — those blanks are the data being honest, not broken.
No. NPivot uses public CMS, NPPES & HRSA data and is not affiliated with, endorsed by, or sponsored by CMS, HRSA, or any government agency.
It starts as one. Provider Lookup is a free NPI lookup. Search by name or 10-digit NPI and get the NPPES registry record. The difference is what's attached: Medicare enrollment status, Part D prescribing, procedure utilization, revalidation dates, group affiliations, and state-license verification links, on one page. Free plan, no card.
One row you export or enrich — a provider or organization profile, a phone-lookup result, or a territory report row. Each paid plan includes a monthly allotment (Solo 2,000 · Pro 10,000 · Team 25,000) shared by your whole team. Searching and browsing profiles doesn't consume records — exporting does.
Solo includes 5 Smart Searches a month; Pro and Team are unlimited. Regular searches (Provider Lookup, Org Search, filters) are never capped on any plan.
Yes — seats are unlimited on every plan. Invite your team from Account Settings; everyone shares the plan's monthly record quota.
Every list exports to CSV. Match on NPI — it's the unique key — to dedupe against what you already have.
See Plans & what's included for the full breakdown — or the Plans & Billing page in your account menu.
No. Everything is self-serve from Plans & Billing — upgrade, downgrade, or cancel anytime. Support is email-only, on purpose: support@npivot.com.
Yes — annual billing saves 30% on every paid plan.