The short answers. Anything else: support@npivot.com — we answer fast.
Official public sources: CMS NPPES, Medicare enrollment, Part D prescribing, procedure utilization files, HCRIS cost reports, HRSA shortage data, and state licensing boards — cleaned, deduplicated, and cross-linked. When a profile says a provider bills a procedure, it's because the claims data says so.
We refresh as CMS publishes — some files monthly, some quarterly, some annually. Profiles and reports carry their source vintages; if a number matters to a decision, the date is right there with it.
Blank beats guessed. If a facility hasn't filed a cost report or a data point isn't in the public record, we show nothing rather than an estimate. Small rural clinics without websites, health centers without hospital quality scores — those blanks are the data being honest, not broken.
No. NPivot uses public CMS, NPPES & HRSA data and is not affiliated with, endorsed by, or sponsored by CMS, HRSA, or any government agency.
One provider or organization profile you export or enrich. Each paid plan includes a monthly allotment (Solo 2,000 · Pro 10,000 · Team 25,000) shared by your whole team. Searching and browsing profiles doesn't consume records — exporting does.
Solo includes 5 Smart Searches a month; Pro and Team are unlimited. Regular searches (Provider Lookup, Org Search, filters) are never capped on any plan.
Yes — seats are unlimited on every plan. Invite your team from Account Settings; everyone shares the plan's monthly record quota.
Every list exports to CSV. Match on NPI — it's the unique key — to dedupe against what you already have.
See Plans & what's included for the full breakdown — or the Plans & Billing page in your account menu.
No. Everything is self-serve from Plans & Billing — upgrade, downgrade, or cancel anytime. Support is email-only, on purpose: support@npivot.com.
Yes — annual billing saves 30% on every paid plan.